What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. We also collect transactional data: deposit amounts, withdrawal requests, and wallet verification steps that
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our payment processing requires. Automatically, our systems log device type, browser, IP address, and session activity so we can secure your account and detect unusual access. We do not sell your personal data to third parties. Data shared with payment processors — including the mobile wallet
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networks you use — is limited to what those processors need to complete your transaction. We retain your account data for as long as your account remains active and for any period required under applicable law in supported regions. You can request a summary of the
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data we hold on your account by contacting our support team directly. Where local law and eligible-region rules apply, your access to data rights may vary.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.